Returns & Refunds
30-day money-back guarantee
If you're not satisfied with your SnowClear, contact us within 30 days of delivery and we'll make it right with a refund or replacement.
How to start a return
- Contact us through our contact page with your order number.
- We'll reply with return instructions.
- Once we receive and check the item, your refund is issued to your original payment method.
Conditions
Items must be returned in their original condition with all included parts. Return shipping costs are the customer's responsibility unless the item arrived damaged or defective.
Damaged or defective items
If your order arrives damaged or doesn't work, contact us within 7 days of delivery with a photo or short video and we'll send a replacement or a full refund at no cost to you.